Samsung 4k Uhd Smart Tv Remote Not Working

And if it won t work when you try to use it on your tv there s a quick check to perform to figure out if it s your remote or your tv at fault.
Samsung 4k uhd smart tv remote not working. The most common are physical damage battery issues pairing issues or issues with the infrared sensor on the remote or tv. Smart remotes pair to. Button functions if these steps do not resolve your issue please get in touch through one of the options below contact samsung care new zealand experts on 0800 726 786 contact our live chat new zealand team services are open 24hours 7days. The samsung remote is not working the samsung remote is not working troubleshooting your remote depends on the issue that you re having with it.
Your tv will begin pairing with the smart remote until a pairing complete message appears indicating that the remote is now paired. By default the tv will immediately switch to this source when this happens. Press and hold the return and play pause buttons simultaneously until the bluetooth icon is displayed on your tv screen and then release the two buttons on your smart remote. Troubleshooting your remote depends on the issue that you re having with it.
Finding the specific remote your samsung tv came with. Samsung tv s have anynet also known as hdmi cec a feature that allows connected external hdmi devices to inform your tv when they have turned on.