Samsung Uhd Smart Tv Remote Not Working

It is a uhd smart tv model number ue40mu6400.
Samsung uhd smart tv remote not working. I had experimented with some of the commands i had learned such as asking the time changing channels and accessing the smart hub. I was working through the menus to familiarise myself with the new equipment and and the voice control was working perfectly. We have a second samsung tv in the house and that remote will do the same to it while the second tv s remote will still only power on off the new tv. I think that i had bumped the surger protector and it wiggled the power cord loose from the back of the television.
Hi so my samsung smart tv remote isn t working except to turn the tv on and off. This remote model is bn59 01220j bn5901220j and it s compatible with the foll. How to pair or connect your smart hub smart tv remote to your samsung uhd tv. Un50mu6300fxza just bought yesterday remote only works to power on and off the tv.
The most common are physical damage battery issues pairing issues or issues with the infrared sensor on the remote or tv. It is strange that everything on the remote was working except the home button and without it you can not access the smart hub settings. I m not sure what make of tv i have but it doesn t have any buttons not even power on the actual tv itself. Smart tv remote is not working 1271743 auto suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Remove the batteries. There are a number of reasons why your remote may not be working. There are a number of reasons why your remote may not be working. If you have confirmed that your tv is turned on and that your remote is working but the menu is not displayed please contact samsung support 2 if the tv menu appeared check that your tv is set to the source that you wish to use.
And if it won t work. Changed batteries already no change. I ve tried to re pair the remote using the method of holding down the return and pause play buttons but my.