Service Desk Project Jira

Create a new project.

Service desk project jira. I did all the setting from links above but the developers from jira software don t see the project and issues from jira service desk only if i give access in aplication access to jira service desk but this action leads to exceeding maximum allowed license in jira service desk. The following screenshot shows how to reach to the create project button from the dashboard. With over 15 000 of these teams using jira service desk there s plenty of potential to extend it. Jira service desk is primarily used as a service solution from asset management to devops.

Our affordable and transparent pricing lets you get started quickly and deliver value fast. Spin up new services with jira service desk s intuitive codeless setup and configuration. A diverse range of it teams use jira service desk including support desk teams operations teams and more. Next gen service desk projects have simpler project configuration and give project admins more control over set up without involving a jira admin unlike classic projects where one is required to configure schemes and screens.

For example the it template includes common itil requests such as. Specific to it use cases. Set up request types in next gen service desks. Choose the type of project that suits your requirement and the process it should follow.

Whether you re fielding help requests from your email inbox or you re already a service desk super user we ll help you navigate choosing the right product setting it up and learning best practices. Provide it service and support without the cost and complexity of traditional itsm solutions. Create edit and delete next gen service desks. We pulled together resources covering what you need to know to get started with jira service desk cloud.

But please note it has some restrictions will not work as software projects do. Receive requests from an email in next gen service desks. In jira service desk the project types are templates used for a quicker service desk setup. Jira service desk does not actually have kanban scrum boards but you can configure a kanban scrum board to show service desk tickets.

Deliver exceptional it service fast. Jump in and get started. Get the next gen jira service desk experience. The it service desk template was built for it teams to get started quickly with request types workflows etc.

Jira service desk issues can easily be moved into jira software projects for development just as they are moved between jira software projects. Migrate between next gen and classic projects.