Sky Q No Satellite Signal Unlocked

There is a message on the telly saying no satellite signal.
Sky q no satellite signal unlocked. The reason that i enquired was to establish if you had performed a reset from within the hidden menu because when a customer is connected to a communal irs system if a full reset had been performed you would have had no satellite signal untill you had re configured your sky q receiver to switch from the default wideband lnb mode to scr mode. The no signal or no input error message depending on your setup is usually a sign of an internal issue such as a faulty box to television connection. First make sure your main sky q box has a working satellite signal. We can t access our tv guide or watch live tv but can with no problems on our downstairs sky q box.
If it doesn t fix the satellite signal problem on your main box then try your sky q mini box again. Blue screen error messages that read your sky box isn t getting a satellite signal is often a sign of an exterior issue such as a damaged connection to your satellite dish. But is connected to our network fine with no network issues. A blue screen and unable to get into any sky programmes scrolling down to status screen comes up with signal unlocked signal strength 0.
Sky q from april 2016 v1 2tb q silver 1 mini both over ethernet bt ultrafast fttp 150mbs bt smart hub 2 lenovo tab 2 a7 android 4 4 kitkat wileyfox swift android 7 1 2 nougat lg 49uj701v with yamaha rx v375 toshiba 32l6353 samsung ue22f5400. My sky q mini box in our bedroom has no satellite signal.